Thank you for your interest in Softball is For Girls! We’ve shared some commonly asked questions and answers here:
1. When are orders shipped?
We take orders on a pre-order basis.As of July 24th, 2017 we have finally at long last moved into our own building. Turn around times are now 48-72 hours from time of order on business days and we are printing and shipping daily (*with the exception of Sundays) You can find more detailed order information by clicking here.
2. Are items returnable?
We try to accommodate our customers as much as possible and we will take returns and exchanges. If we make a mistake, we will of course do our best to make it right as soon as possible. We check all merchandise before shipping to make sure there are no defects. Personalized items are not returnable, nor are items that have been washed. Items for return require an email to us, and the item returned, and customers will have to wait for the next shipping date to receive the item back. Once an item has been washed/dried, it is NOT returnable!
3. How do sizes run?
Our classic tees are all Made in the USA Gildan brand shirts (unless otherwise indicated). The Gildan tees are not fitted, and run true to standard t-shirt sizes. If you have any questions, please contact us for measurements.
4. Do you take team or wholesale orders?
The short answer is YES! For team orders of 10+ shirts, we offer a discounted rate with ONE shipping address.
Wholesale orders are 100+ shirts and are approved for re-sale, and pricing is made on an individual customer basis. Please contact us if interested.
5. How do you ship merchandise?
USPS Priority or First Class mail with tracking. PLEASE PLEASE PLEASE, look for your shipping date in the product descriptions. These are pre-orders, and we have scheduled shipping dates. Typically we ship weekly!
6. How do we see colors offered? We use Gildan brand shirts and their colors unless otherwise indicated. Click here to view the current Gildan color swatch guide provided by Gildan. If you would like a color that you do not see offered, we are happy to accommodate. Just contact us and let us know!
7. What is on the front of your shirt? The front is screened with our logo in the main ink color used on the shirt:
6. Can your designs be reprinted?
ALL of our designs, poems and sayings are protected by U.S. Copyright, and applications and licenses are owned by Softball is For Girls. If you reprint without permissions and we FIND out, we will take necessary legal action. We go the extra mile and PAY to have our original designs copyrighted and trademarked, and using them without our consent or permission violates U.S. COPYRIGHT LAWS.
In fact, if YOU see our designs being used by someone else and let us know – we will pay you $100!
Thank you again for your interest in Softball is for Girls. Please feel free to contact us if your question wasn’t answered here.